1. Scope
This Privacy Policy explains how Velocity Movers LLC handles personal information when you visit velocitymoversllc.online, contact our team or use our dispatch, carrier support and logistics coordination services. Our SMS Privacy Policy separately explains SMS program data handling.
2. Information You Provide
We collect information you submit or share with us, such as your name, business name, email address, phone number, equipment details, preferred lanes, enquiries and documents needed for an agreed service. Please provide only information relevant to your request. Do not submit sensitive financial or identity information through an unsecured website enquiry.
3. Website and Technical Information
Our hosting and website service providers may process technical information such as IP addresses, browser information, access times and security logs to deliver and protect the website. Third-party resources used on this website, such as hosted fonts or icons, may receive technical information when your browser loads them. Any cookies or similar technologies used should be managed through your browser settings; blocking them may affect some functionality.
4. How Information Is Used
We use information to answer enquiries, assess service needs, coordinate agreed dispatch support, communicate service updates, administer our business, maintain security and meet applicable obligations. We do not treat a website visit or an enquiry as permission for SMS marketing.
5. SMS Consent and Mobile Data
We send SMS only to customers who have given prior permission for the relevant message type. Promotional SMS requires prior express written marketing consent. Consent is optional and is not a condition of purchase. Mobile phone numbers and SMS consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Limited access by messaging delivery and support providers is only for operating our SMS program. Reply STOP to unsubscribe or HELP for assistance. See our SMS Terms & Conditions.
6. Limited Sharing
We may share information with providers supporting hosting, communications and business operations, and with parties necessary to perform services you request, such as the relevant carrier or logistics contact. We may disclose information when required by law or to protect legal rights and security. We do not authorize recipients to use SMS consent for their own marketing. The SMS restrictions above apply to every sharing category.
7. Security and Retention
We use reasonable safeguards to protect personal information, but no internet transmission or electronic storage is completely secure. We keep information only as long as needed for service delivery, business records and applicable obligations. Limited consent and suppression records may be retained after an SMS opt-out to document consent and avoid further unwanted messages.
8. Your Choices and Requests
Contact us to request access, correction or deletion of your personal information, subject to applicable law, identity verification and required retention. You may decline marketing and withdraw SMS consent at any time. You can also contact support and identify your subscribed number to request an SMS opt-out.
9. Children and External Links
Our business services and SMS program are intended for adults aged 18 or older. We do not knowingly collect information from children. External websites and providers operate under their own privacy policies.
10. Updates and Contact
We may update this policy and display the revised date here. Changes do not expand an existing SMS consent. For privacy questions or requests, contact us using the details below.
Velocity Movers LLC
Email: buisness@velocitymoversllc.online
Phone: 786 887 5036
Address: 25 SE 2ND AVE STE 550 OFFICE 2104, MIAMI, FL 33131, US