1. Scope and Agreement
These Terms & Conditions govern use of velocitymoversllc.online and the services offered by Velocity Movers LLC. Review them before requesting services. A written dispatch agreement or service agreement defines the specific scope, fees and obligations of your engagement and takes precedence where it expressly differs from these website terms. Mandatory legal rights remain unaffected.
2. Services and Limits
Our website describes dispatch coordination, carrier support, load coordination, scheduling, communication and related logistics support. The work we perform depends on the written agreement and your instructions. We do not guarantee specific loads, rates, revenue, profits or uninterrupted availability. Descriptive website content does not replace a signed service commitment.
3. Customer Responsibilities
Provide accurate business, equipment, availability and contact details, and timely instructions and approvals. You remain responsible for your own operating authority, insurance, safety, permits and other obligations applicable to your operations. Do not ask us to perform activities outside the agreed scope or applicable authorization.
4. Fees and Payments
Fees, payment schedules, any recurring charges and authorized expenses must be disclosed in the applicable quotation or written agreement before service begins. Contact our team about billing questions. Additional work or changes may require a revised agreement.
5. Cancellation and Refunds
Cancellation procedures, notice periods and any refund eligibility are determined by the applicable written service agreement and applicable law. Review those provisions before payment. Contact us promptly to request cancellation or discuss a billing concern. These terms do not remove any refund or remedy required by law.
6. Acceptable Use
Do not use the website or our services for fraud, unlawful conduct, infringement, abusive communications, malware or unauthorized access. We may restrict misuse as needed to protect security or comply with law. Any suspension or termination of contracted services is subject to the applicable agreement and legal requirements.
7. Website Content and Intellectual Property
Website branding, text, design and other materials belong to Velocity Movers LLC or their respective licensors. You may view the website for legitimate business purposes. You must not copy or commercially exploit protected materials without permission. You retain ownership of information and materials you supply.
8. Privacy and Permission-Based SMS
Our Privacy Policy explains personal information handling. SMS participation is separately governed by our SMS Privacy Policy and SMS Terms & Conditions. We send SMS messages only after obtaining the customer’s prior permission for the relevant message type; marketing SMS requires prior express written consent. An enquiry, website visit or acceptance of these general terms does not enroll you in SMS marketing. Consent is not a condition of purchase. Reply STOP to unsubscribe or HELP for help.
9. Availability and Third Parties
Website access and communications may be affected by maintenance, carrier networks, hosting systems or other third-party services. We do not guarantee uninterrupted access or delivery. External services and links are governed by their own terms.
10. Liability and Disputes
Each party remains responsible for its obligations under applicable law and the signed service agreement. These terms do not exclude rights, remedies or liability that cannot lawfully be excluded. Contact our team first to attempt to resolve a concern. Any specific governing law, liability limits or dispute procedure should be set out in the applicable service agreement.
11. Updates and Contact
We may update these website terms and display the revised date. Updates do not retroactively change an existing signed agreement or expand SMS consent. Contact us for questions about these terms.
Velocity Movers LLC
Email: buisness@velocitymoversllc.online
Phone: 786 887 5036
Address: 25 SE 2ND AVE STE 550 OFFICE 2104, MIAMI, FL 33131, US